Tow Truck Tech and Dolooma Launch Dolooma Academy — A First-of-Its-Kind Video-Based Roadside Training Platform
23 Apr 2025
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- Tow Truck Tech and Dolooma Launch Dolooma Academy — A First-of-Its-Kind Video-Based Roadside Training Platform
April 2025 — In a groundbreaking partnership more than 18 months in the making, Tow Truck Tech and Dolooma have officially launched Dolooma Academy, a multilingual, video-based training platform designed specifically for the towing and roadside assistance industry.
Partnership Overview
Created by industry expert and seasoned operator Chris Young, the training content focuses on vehicle-specific services, towing and equipment usage, and safety best practices. Integrated into Dolooma’s real-time dispatch and job management system, these training videos are now available instantly to drivers—by make, model, year, and service type.
“Training should come from the street, not a whiteboard,”
“These are manufacturer endorsed procedures for real situations—created by people who actually do the work.”
- For towing providers, this means lower damage costs, safer operations, and complete digital records of which drivers have completed which trainings.
- For motor clubs, it ensures consistent, scalable training that aligns with client expectations and compliance needs.
- For OEMs, the platform can be used to train call center agents, send vehicle-specific pre-checklists, and deliver customer-facing videos when roadside support is initiated.
- For equipment resellers like Zips, this partnership allows bundled, equipment-specific training to be delivered immediately upon sale.
“Chris brought the content. We brought the platform. Together, we’re changing how roadside education happens,”
For media inquiries or demos: Visit www.dolooma.com/academy or email sales@dolooma.com. Visit www.towtrucktech.com or email: chris@towtrucktech.com
partnership