Tow Truck Tech and Dolooma Launch Dolooma Academy — A First-of-Its-Kind Video-Based Roadside Training Platform

23 Apr 2025

April 2025 — In a groundbreaking partnership more than 18 months in the making, Tow Truck Tech and Dolooma have officially launched Dolooma Academy, a multilingual, video-based training platform designed specifically for the towing and roadside assistance industry.

Partnership Overview

Created by industry expert and seasoned operator Chris Young, the training content focuses on vehicle-specific services, towing and equipment usage, and safety best practices. Integrated into Dolooma’s real-time dispatch and job management system, these training videos are now available instantly to drivers—by make, model, year, and service type.

“Training should come from the street, not a whiteboard,”
— Chris Young, Founder of Tow Truck Tech.
“These are manufacturer endorsed procedures for real situations—created by people who actually do the work.”
  • For towing providers, this means lower damage costs, safer operations, and complete digital records of which drivers have completed which trainings.
  • For motor clubs, it ensures consistent, scalable training that aligns with client expectations and compliance needs.
  • For OEMs, the platform can be used to train call center agents, send vehicle-specific pre-checklists, and deliver customer-facing videos when roadside support is initiated.
  • For equipment resellers like Zips, this partnership allows bundled, equipment-specific training to be delivered immediately upon sale.
“Chris brought the content. We brought the platform. Together, we’re changing how roadside education happens,”
- Rajiv Amar, CEO of Dolooma.

For media inquiries or demos: Visit www.dolooma.com/academy or email sales@dolooma.com. Visit www.towtrucktech.com or email: chris@towtrucktech.com